Spam or unsolicited service offers for websites

When new domains are registered, the registration details are publicly searchable. This is part of ICANN policy (and actual helps with security and fraud prevention). As a result, sometimes domain owners are contacted with unsolicited offers. We do not sell or otherwise provide customer information to anyone.

The most common unsolicited offers are for website design/development services, or for search engine submission/SEO services. Usually these offers come via email, but occasionally by phone as well. (We have included a common example below.)

Note that you do not need to submit your website to search engines (or pay anyone to do so) and many website services and platforms take care of SEO and related functions for you.

As of February 2017 we now add our free WHOIS privacy service to all domains at registration if the TLD (domain extension) supports WHOIS privacy.

This will prevent most unsolicited offers from reaching you. It is possible that one may occasionally get through. Information on how that can happen is here.

Note that if you are interested in buying/selling domains, for example, having WHOIS privacy in place will make it very difficult for any interested parties to get in touch with you. We also recommend against companies using WHOIS privacy in many cases, since you want to be contactable, and having identifying details available lends legitimacy to your web presence.

If you registered your domain name before February 2017 and your TLD supports WHOIS privacy, you can add it manually in your domains dashboard. Instructions for that are here.

We also have a longer article on WHOIS privacy and registants' contact information here if you'd like to learn more.

If you have any other questions or concerns, just let us know.

website "improvement" services offer