How to update your WHOIS contact info

When you register a domain with iwantmyname, you have two sets of contact information:

- iwantmyname account information (login email address, name, address, payment details, etc.)

- domain ownership information (owner/admin/technical/billing email addresses, names, addresses, phone numbers, etc.)

You may have the same information for both, or they may be different (e.g. a different iwantmyname account login email address from the domain owner email address).

Notifications about your domain are sent to the domain owner (aka registrant) and admin contacts for your domain. You can see that contact information for your domain by doing a WHOIS search for your domain name:

http://whois.domaintools.com/

If you use a WHOIS privacy/masking service, the contact information will be obscured in the WHOIS lookup, but not in your iwantmyname dashboard:

https://iwantmyname.com/dashboard/domains/update/{{case.custom_domain | uri_encode}}

If you register a new domain, or are transferring one you already own, for example, notifications will be sent to the owner/registrant and admin contacts, so it's important to use an email address that is valid and that you can access.

To update your WHOIS contact information for a domain you own, login to your iwantmyname account and go to this page:

https://iwantmyname.com/dashboard/domains/update/{{case.custom_domain | uri_encode}}

Or, when logged in to your account, click on "Domains" in the main dashboard menu. On the next page, click on the domain name, and on the following page, click on "edit contacts".

On the next page you can edit contact information for the Owner, Administrative, Technical, and Billing contacts for your domain. To save any changes, scroll down to the bottom and click the "Save Contact Details" button.

Note: These instructions apply to gTLDs and some ccTLDs. If you try to update your contact information and can't, or there are fields that are greyed out, we will have to update the information for you. While logged in to your account, please send us an email and include all the information to be updated (e.g. name, company, address, etc.)

These changes may not appear in a WHOIS search immediately, as it takes time for them to propagate from our system to the registry and to third-party WHOIS services. We suggest checking again in a day or two.

Also note that since December 2016, ICANN has changed their policy for owner change requirements for gTLDs. That means that for domains with extensions like .COM, .ORG, .PHOTOS, .CLUB, etc., there are additional requirements to update owner details like first/last name, company, or email address.

Please see this article for more information on how to complete a gTLD domain owner update:

https://help.iwantmyname.com/customer/portal/articles/2658080

If you need help, e.g. you can't access the old owner email address, or have any questions, please let us know:

https://iwantmyname.com/support