Don't let us get caught in your spam filter

We all rely on email spam filters without even thinking about it most of the time... Until it filters out that super-critical message informing you of an important domain that's about to expire.

To prevent this from happening to you, all you need to do is add us to your email platform's safe sender list, also known as a whitelist. Sometimes this can also be done by adding our email address(es) to your email address book contacts list.

For iwantmyname, we recommend white listing these email addresses:
 
  • help@support.iwantmyname.com
  • billing@support.iwantmyname.com

Or just the iwantmyname.com domain name if that's an option for you. We also recommend adding the domain ispapi.net, which will cover a number of registry-related notifications.

Here are some instructions from the platforms themselves:
 

Microsoft Outlook

Microsoft Office Support

1. On the Tools menu, click Options to open the Options dialog box.
2. On the Preferences tab, under E-mail, click Junk E-mail to open the Junk E-mail Options dialog box.
3. Click the Safe Senders tab.
4. Click Add.
5. Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address that you want to add.
 


Gmail

Gmail Help
 
1. If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by adding their email addresses to your Contacts list. Gmail will deliver messages from members of your Contacts list to your inbox, unless they know with high confidence that they are spam.
 


Apple Mail

Apple Support Communities
 
1. While in Mail open Mail -> Preferences -> Junk Mail from the Menu list along the top of your screen.
2. Make sure that Address Book, and Previous Recipients options are checked.
3. Exit the Preferences window. Now all you have to do is Add them to your Address Book.app or email them and they should no longer be marked as junk/spam.

 

Yahoo Mail

 
1. Adding someone to your Contact list ensures their messages won't end up in your Spam folder. If you receive an email from a new contact, click their name and select Add to contacts to easily save their contact info.
 
Or, the long way:

1. In Yahoo Mail, click the Contacts icon to open up your Yahoo Contacts.
2. Add a new contact.
3. Click New Contact.
4. Enter the contact's information. (Only part of the contact's name is required.)
5. Click Save.

 

FastMail

FastMail support
 
1. Email from senders in your address book get special treatment. They avoid greylisting and get a reduced spam score.

If you use an email client (e.g. Outlook, Thunderbird, Apple Mail, etc.), you don't have to enter addresses into your FastMail addressbook manually, you can upload from many different address book formats on the Import & Export screen.
 
1. To avoid spam checks on a complete domain, you can add a contact with the email address *@domain.tld to your Address Book. This will whitelist messages from all senders in this domain.

 

Zoho Mail

Zoho Mail User Guide

1. Login to your Zoho Mail account and click Settings.
2. Go To Mail Settings, then Anti Spam.
3. Click White.
4. Type the email address or domain that you want to add to the list.
5. Select one of the following options:
  • White-listed Domain - to add the domain address specified to White-listed Domains.
  • White-listed Email - to add the Email address specified to White-listed Email.
6. Click Add to add to the list.