Newly registered domains are not yet connected to anything
When you have registered a domain, it doesn't automatically point anywhere, even if you have a hosting account created or an account with a service or platform (like Squarespace, Big Cartel, Tumblr, etc.)
Pointing your domain name to a platform or service with DNS records (no hosting account)
Please also note that these hosting or service providers are separate companies from us, so the account logins and payments will be separate and additional from your iwantmyname account and any domain registrations you have.
You need to connect your domain name to the hosting or service in your iwantmyname dashboard, and also add the domain name in the hosting or service account to get the website or email working.
To connect a domain name to a service or platform, most of the time you will use what are called DNS records. This is usually quick and fairly easy, and we provide one-click installs for many popular services in our Marketplace.
For many people, when they register a domain name they want to set up a fairly simple website, blog, online store, or portfolio. In those cases, you can usually just point your domain to your chosen platform or service, like Squarespace, Big Cartel, Tumblr, or Zenfolio.
These services provide web hosting, as well as all the tools, templates, etc. you need to build your website. They usually offer various packages or subscriptions with enhanced tools, features, and support, depending on your needs.
We have lots and lots of options in our Marketplace, and they all have easy one-click installs. If you have questions about the setup or need help making a selection, we're happy to help.
If you want to use a service that's not listed in our Marketplace, just let us know. We may ask you to forward the DNS records if we cannot access them in the service's documentation.
Once you have added the records to point your domain to the platform/service, you will also need to login to your platform or service account and add your domain in your account settings. We can point you to instructions to do that in most cases if you need additional help.
Once both of those things are completed, as long as your site/store/portfolio is published or set to be publicly viewable, it should be online within a few hours.
Setting up custom email addresses
Creating email addresses with your domain, e.g. email@example.com, does require an email hosting account, but you can set it up with one of the easy one-click installs. We focus on domains and DNS, so we don't provide email hosting ourselves. We have those installs for a bunch of email hosting partners, which offer varying features, pricing, etc.
Feel free to get in touch if you have questions about what would be the best option for you. Once you have your email hosting account set up and your domain pointing to it, you can create whichever email addresses you like, set up filtering, forward the address to your favourite email client, etc.
Pointing your domain name to a web hosting provider
You can use any other web hosting service you like. You just need to change your domain's nameservers to your web host's in your dashboard by clicking update nameservers. We have a drop-down list with lots of popular web hosting providers' settings to automatically add the nameservers. When you have added the nameservers you need, save the new settings and you're done.
If your hosting provider isn't in the list, you just need to get the nameservers information from your host and add it. We can help with that, too.
If you are using external hosting nameservers, you have to delete all of our nameservers. So if your host only provides two nameservers, you still have to delete all four iwantmyname nameservers. (It's ok if they only provide two.)
If you use external hosting you have to add/change DNS records in your hosting account
Please also note that if you are using external hosting nameservers, that deactivates our DNS management, so our DNS dashboard won't work. If you previously added DNS records there, they will need to be copied over to your hosting account to work. (That's what the big red warning in your dashboard means.)
We have a more extensive article on different ways and requirements to point a new domain if you have more questions or are interested in learning more. And we're happy to help with any questions, too.