May 11, 2015 Chris Hall

The guide to adding Squarespace to your iwantmyname domain

The guide to adding Squarespace to your iwantmyname domain

Squarespace is an amazing, all-in-one site builder that makes top-end web design accessible to everyone. Seriously, with no skill going in, you’ll be able to build sites, stores, photo galleries, and blogs in minutes. It’s that intuitive.

What’s not quite as intuitive though is the domain setup. We pride ourselves in providing one-click installs to a ton of platforms, but sometimes there’s an extra step involved that can turn that one click into a bunch of clicks. Have no fear though, with this short guide, you’ll have your domain working with your Squarespace site in no time.

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April 30, 2015 Paul Spence

Taking stock of our 2015 community involvement

Taking stock of our 2015 community involvement

Being involved in the local community is vastly important to us, so this year we made a conscious decision to support more events that at least some of the iwantmyname team could actively participate in. Since we are already one-third of the way through 2015, I think it’s about time to take stock of what has been achieved so far and look at where we plan to go in the future.

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April 30, 2015 Chris Hall

Making customer support sustainable with a small team based on a tiny island

Making customer support sustainable with a small team based on a tiny island

No matter what service you offer or product you sell, a good chunk of any business is customer support. But unlike many other aspects of running a business, how companies handle customer support can vary widely, even among companies in the same industry.

In our little corner of the Internet, the domain industry, we have a couple of unique challenges. First, domain registration is a comparatively low margin business, so to keep our business afloat, we rely on the support of a lot of customers. Tens of thousands, with 150,000+ domains under management. And no matter how stable your platform, when you’re dealing with that many moving parts, any flaw, bug, or confusing process will be uncovered very quickly.

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April 29, 2015 Chris Hall

Everything you need to know about domain hacks

domain dot hack

In the early days of domain registration (the dark times before the new generic top-level domains (gTLDs) were launched), there was a point where it was quite hard to find a domain that was both short and memorable. Many of the good .COM domain names were taken, as were the more common words and phrases in various country code top-level domains (ccTLDs) like .CO.UK and .CA. So what do people commonly do when there’s a shortage of something that’s in demand? They get creative.

The idea of a domain hack is to take a word or brand, like iwantmyname, and use the domain extension as part of the word. So instead of, a domain hacker would go with (using the .ME TLD) or (using the .NAME TLD).

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April 22, 2015 Timo Reitnauer

Registering .au domains without the .com part may soon become reality

Registering .au domains without the .com part may soon become reality

As reported by DomainIncite:

Australian domain overseer auDA is thinking about allowing people to register .au domains directly at the second level for the first time.

The organization has opened up a consultation that would allow registrations such as, rather than just the current system of, and so on.

The move follows the successful recent releases of 2LDs in the UK (.uk) and New Zealand (.nz) ccTLDs and can be seen as a bid to remain competitive in the face of the new gTLD program’s huge expansion of TLD choice.

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April 20, 2015 Melanie Baker

Contacting the owner of a domain you want to buy

Passing domain

We published a fairly extensive series a while back to help you figure out what to do if there’s a domain you want that’s already been registered, or similar issues. Two of the most relevant posts for our purposes here are Part 5 and Part 6.

We didn’t go into a lot of detail about exactly how to contact the current owner of a domain that you’re interested in acquiring though. Or what to do if you do manage to get in touch and make an offer. We’ll start with the easy way.

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April 16, 2015 Chris Hall

Using the iwantmyname Marketplace to find your next blog, personal site, portfolio, or e-commerce platform

Using the iwantmyname Marketplace to find your next blog, personal site, portfolio, or e-commerce platform

Is it useful? If so, how can we make it even more useful?

These are the questions we’ve been asking a lot of ourselves lately, and they represent what I think is the goal of this vast world we call the internet. Just think of the progression from the pre-internet world to now:

  • 1970’s – You read an album review in a magazine, then drive to the store to buy a record to play at home.
  • 1990’s – You read an album review in a magazine, then drive to the store to buy a CD to play in your car.
  • 2000’s – You read an album review online (quite useful), then download the album to listen on any of your devices (still a chore).
  • The future – The album you want and all the content around it are integrated. There are no barriers. Listen, discover, and share, instantly. I can’t think of anything more useful than that.

That’s the goal of the internet. Reduce the noise, reduce the work—all so you can instantly get what you want, right when you want it.

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April 15, 2015 Chris Hall

The nearly foolproof three-step test for determining the quality of a website

Twitter Logos

  • Step 1: Go to a website
  • Step 2: Find the social icons
  • Step 3: If the Twitter icon isn’t shaped like the birds above (angled slightly up), you’ve probably found a brand that either doesn’t understand the internet or doesn’t care about details (possibly worse?).

Note that there are levels of terribleness here.

Old Twitter Logo

Quality Score -100: Definitely the wrong logo, but I can see how someone could see this and not instantly think it’s wrong. If you see something like this on a personal site, politely send an email to the site owner.

Older Twitter Logo

Quality Score -4000: You know that feeling when you walk into a restaurant with carpet clearly from the 1980’s?

April 2, 2015 Chris Hall

Can non-devs be part of the open source community?

From thomk – Hacker News:

Ask HN: How do technical non-developers help with open source projects?

I used to code for a living but decided that I enjoy being a technical writer and PM much, much more. Things I enjoy:

  • Writing detailed functional specifications.
  • Creating wireframes & mockups.
  • Creating flowcharts, BPMN docs & graphs to explain a project.
  • Planning Poker, Creating sprints.
  • Discussing technical issues with developers.
  • Simplifying technical issues for customers.
  • Learning about new technologies.
  • Explaining new technology to customers.

My question is; Is there a need for someone like me in any open source projects and if so, how do I contribute?

As Lenz recently wrote, “At iwantmyname, we not only use open-source technologies at the heart of our business, but we also strive to support the cultivation of a community based on the ethics of open source.” But as a non-developer, truly understanding what open source stands for is a hard thing to grasp. Writers, designers, and project managers can make educated guesses, but getting non-devs involved in the world of open source can only mean good things and more well-rounded ideas for the community.

In short, questions like the Hacker News thread above are definitely a step in the right direction.

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